Insights from our team – Q2 of FY2021

Insights, Partner Update, 4 March 2021

Over the last few months, our team has continued to connect with communities around the country. It’s still primarily virtual, but that still gives us a strong understanding of what’s happening in these communities. Below are some insights and observations our team thought you might find valuable.

NSW & ACT

Many NSW communities have felt the compound impacts of bushfires, floods, drought and COVID-19, which has challenged the availability of volunteers and, in many places, harshly impacted localised philanthropy. Groups that are approaching FRRR are focusing on what’s possible, and many applications are for projects that were designed prior to bushfires and COVID-19. The importance of community meeting infrastructure is more important than ever before, evidenced by this quote from a recent application:

“From previous experience we know that enjoyable engagement activities and working together for a common purpose and goal improves individual resilience, unites people and strengthens community.”

Conversations in NSW South Coast communities, which were severely impacted by the Black Summer bushfires, revealed challenges in managing the significant, and potentially once-in-a-generation, funding opportunities arising from the fires. In response, we convened a Roundtable bringing together nine funders seeking to support the area, including state and federal government. Some of the key themes from that discussion were:

  • Recognition that longer terms for funding to communities after crisis are needed, with most currently set to two years. 
  • The need to recognise fatigue and burnout within communities when granting. Currently they are coming from a place of extreme depletion.
  • The opportunity for funders to involve the community in decision making about funding programs, their design, and timing.
  • Philanthropy is emerging as a more visible shared resource and network that can add value and help where others cannot.

QLD, NT, WA

While the drought is easing in parts of Queensland, many rural communities continue to reference ongoing hardships as a result of the drought. Of note, is the reference to drought and its impacts starting to become prevalent in grant applications from Western Australia.

In the context of COVID-19, communities are uncertain about the future including their ability to meet the financial and volunteer costs of adapting programs and events to be COVID safe. Applicants talk of volunteer fatigue both as a result of rural challenges but also the added burden of adapting and responding to the pandemic.

“It is common knowledge that small rural communities are getting smaller – we are stretched more than ever, trying to run our businesses and farms, whilst also volunteering on committees that the townships rely on such as schools, sporting clubs, local ambulance, bush fire brigades, community centres. The majority of our community are either farmers, or work on farms, where more often than not the work is solo and can be isolating.”

We are seeing increased requests from the Northern Territory, particularly from remote communities. Now, more than ever, these groups struggle to raise funds locally, and need larger grants because of the additional costs associated with their remoteness, as well as the complexity of the issues they support in their communities.

VIC, TAS, SA

With Victorian communities enduring the longest period of COVID-19 restrictions nationally, applications sought to build social capital and more resilient communities across the state. Consistent with last quarter, community groups continue to highlight the issue of volunteer fatigue and the challenges of fundraising locally, resulting in difficulties responding to community need.

Tasmanian applications and enquiries continue to focus on creating equitable access to services in low socioeconomic communities, particularly by investing in infrastructure and equipment to improve participation and engagement. With communities grappling with the lack of tourism due to COVID-19 border restrictions, people are exploring opportunities to deliver projects that build both community connection and sustain economic viability of small towns.

South Australian communities have continued to respond to the COVID-19 pandemic, as well as dealing with the aftermath of a devastating bushfire season and ongoing drought conditions across much of the state. 

Insights backed by research

There is growing evidence of the pressure being experienced by not-for-profit organisations and volunteer-run community groups, both through FRRR’s granting activity and external research such as The Xfactor Collective RESET 2020 research and the Centre for Social Impact Pulse of the For-Purpose Sector study. Both studies identified similar issues such as:

  • COVID-19 pandemic affecting service delivery.
  • An increase in demand for services has staff working longer hours.  
  • The continuing uncertainty of the pandemic is impacting the mental health and wellbeing of staff and volunteers with worrying signs of burnout and fatigue. 
  • Organisations need help to diversify revenue streams and to support staff and volunteer wellbeing.
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Amy Crawford

Amy Crawford has an extensive career in complex public policy and its intersection across government and communities.

Amy is the Chief Executive Officer at the Australian Local Government Association (ALGA), representing 537 councils across the nation. Amy holds over 20 years’ experience in the Australian Public Service. She has a deep understanding of federal government policies and structures, with over 10 years’ service in the Department of the Prime Minister and Cabinet and has worked for the federal Minister for Regional Development, Local Government and Territories. Amy has shaped a wide range of policies and programs including regional development, telecommunications, immigration, emergency management, social policy and pandemic preparation.

Amy is a Board Director of Austroads and represents ALGA on the Public Skills Australia Industry Advisory Group, and the Australia-New Zealand Emergency Management Committee. She is also a Board Director for the Canberra Youth Theatre which provides voice for Canberra’s youth through intelligent and challenging theatre.

Amy holds a Bachelor of Laws (honours) and Bachelor of Arts (Media and Communications) from the University of Queensland, is a graduate of the Australian Institute of Company Directors and an alumnus of the Cranlana Centre for Ethical Leadership. Amy was appointed to the FRRR Board in January 2025.

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Kylie Hansen

Kylie brings leadership and management experience from across academic, corporate, not-for-profit, social enterprise and impact investment sectors, having deep dived into a myriad of specialisations and systems. Her six tertiary qualifications are equally as diverse and complimentary, covering commerce, politics, international development, community development, project management and law. Her breadth and depth of experience enables her to draw on a number of disciplines and innovative ways of working and thinking, and she is well recognised as consistently delivering work and services of a high quality.

Kylie uses her strong background in sustainability, governance and impact measurement to support collaborative initiatives across sectors oriented at improving social outcomes, and to support socially conscientious businesses to articulate their social impact. As founder and director at Impact Seed she has been instrumental in developing the impact measurement, evaluation, learning and ESG practice which advises numerous corporates, and is passionate about supporting First Nations empowerment particularly in the context of regional economic development.

Kylie is also a Director of the WA Social Enterprise Council, a member of the B Council (B Lab Australia and New Zealand), and a Governor of the World Wildlife Fund (WWF).

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Hon. John Anderson AC

The Hon. John Anderson AC is a sixth-generation farmer and grazier from NSW, who served in the Australian Parliament from 1989 to 2008.

He was a senior Cabinet minister in the government led by John Howard (1996 to 2005), including six years as Leader of the National Party and Deputy Prime Minister.

In the latter role, Mr Anderson played in important role in FRRR’s history, working closely with Baillieu Myer AC and others on a proposal to establish a philanthropic organisation to benefit rural Australia. The concept was discussed at the National Regional Summit in 1999 and FRRR was established shortly thereafter.

Mr Anderson currently hosts a regular podcast, where he is in conversation with thought-leaders from around the world, and is a regular media commentator.

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Regina Cruickshank

Partnerships Specialist (WA)

Regina supports FRRR as the WA Partnerships Specialist. With over two decades of experience in partnerships and marketing, she has a deep understanding of Western Australia’s social impact landscape. She brings a strong passion for leveraging purpose-built networks to create positive change.

Regina previously worked with Playgroup WA and founded a Health Promotion Charity dedicated to supporting Social Emotional wellbeing for underserved communities. She’s excited about the opportunity to connect with partners and explore ways to make a meaningful difference in WA.

She lives in Perth with her family and enjoys mindful moments of connection to Country, whether on horseback, on foot or underwater.

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Anna Palmer

People and Culture Manager

Based in Central Victoria, Anna is a senior Human Resources, Organisation Development and Industrial Relations professional, with significant private and public sector experience across every facet of people and culture leadership.

Her most recent roles have been with Don KR in Castlemaine and Mount Alexander Shire Council. She has also held senior HR roles with Victoria Legal Aid and the TAC among many others.

From Mildura originally, Anna has postgraduate qualifications in Change Management and a Masters in Organisation Dynamics.

Anna is currently completing a Bachelor of Fine Arts to balance her creative pursuits and work as an HR professional.

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Philippa Twaddle

Management Accountant

Carolyn joined the FRRR team in March 2017, and is responsible for providing executive support to the CEO, effective coordination of the FRRR office and general administrative support to the management team. A key responsibility is supporting the administration of FRRR’s Donation Account Services.

She has over fifteen years’ experience working in local government in the Tourism and Arts Sector, Civic and Event Management and Community engagement.

Carolyn has a Bachelor of Arts in Librarianship, majoring in psychology, and grew up on farming communities in Cohuna and Echuca and currently lives in Bendigo.