The Great Resignation or the Volunteer Revolution?

Insights, 10 February 2022

By Alli Mudford, People Portfolio Lead

The past few years, and especially 2021, have seen Australia’s remote, rural and regional communities hit by multiple disruptions, with successive events overlayed with relentless lockdowns. To quantify the impact of these disruptions on rural Australia, FRRR undertook a survey to see how these events had affected the local organisations, the ‘Heartbeat’ of rural communities.

Alli Mudford

Not surprisingly – at least not to us – the Heartbeat of Rural Australia study found that these locally-led community groups – more than half of which are entirely volunteer run – play a critical role in the vitality of these communities. Nearly 90% play an economic role and virtually all play a crucial role in the social and cultural life of the town.

So, when 30 percent of the 640 respondents report that they are deeply fatigued and others report exhaustion, or at worst, are simply burnt out, it is sobering.

The Heartbeat study revealed an overall decrease in volunteering in communities, at a time when it’s 75 percent harder to attract and maintain people in volunteer-based organisations, leaving the bulk of the work to the ‘stalwarts’ – the ‘stayers’ – to keep these critical local organisations ticking.

The report also found that since the beginning of 2020, the biggest change for volunteer-led organisations is less capacity, with nearly one third reporting reduced volunteer hours. A decrease in ‘incidental’ volunteering was also apparent – most likely attributable to a decrease in volunteer-run events such as the local ag show, music festivals and performances, many of which have struggled to proceed due to COVID-19 restrictions. The report also found that many community groups are now pondering if the events themselves will survive, and whether the people that are usually involved and volunteer their time to make them happen will still be around, if and when they get back up and running.

As one respondent in Rural Tasmania said, “All organisations we talk with are finding that modern life leaves many people too time poor to contemplate volunteering.

So, are there any silver lining for Australia’s rural regions?

Well, we are seeing more rural migration, with city folk making the move to greener pastures – for a tree change, sea change, farm change. These big life moves in this disruptive period are possible with the support of flexible work conditions – the ability to work from home, work part-time hours, and in some areas, be supported by strengthened digital connectivity (although that is not the case everywhere!).

The Heartbeat of Rural Australia Report found that 38 percent of new volunteers are people who have migrated from larger town/cities. So, that has me wondering if this is in fact a ‘volunteering revolution’ and not the ‘great resignation’?

The ‘great resignation’ is certainly having a moment. However, I’m curious about how it is manifesting in Australia and what impact it will have on our rural communities, as we see people reflect, evaluate, and respond to their core values and their work life, as part of this cultural shift.

Is this the catalyst that rural communities need to be able to reflect and process these hard times and to move forward with a new ‘normal’?

For rural not-for-profits, is the emerging trend of regional migration going to open the door to a new and skilled workforce, with people choosing to work for a more values-aligned, impact-driven, community organisation? And therefore, perhaps, more local volunteers?

Interestingly, despite these willing volunteers and the well-documented challenges of recruiting paid staff, we are seeing an increasing number of not-for-profit organisations navigating their new ‘normal’ and seeking funds to invest in paid resources. The aim is to alleviate the burden on volunteers throughout this difficult period, while continuing to build organisational capacity. These paid positions are generally part-time, flexible roles that employ local people from either within the organisation itself or, in some cases, local skilled contractors. The latter could well be those same people new to town and are also willing to volunteer.

If we are seeing a change in the types of people who are volunteering, it begs the question of how volunteer-based organisations should respond and envelope this new workforce into their communities with welcoming and supporting arms. Because the study found that isn’t always the case.

Locally-based organisations may need to recognise that while these new volunteers don’t necessarily come with the local knowledge or content, they bring different skill sets, time, energy and a deep desire to belong to their new place of their choosing.

Some groups are doing it well. For example, in Leeton, the Rotary Club, in partnership with the Roxy Theatre, has seized the moment and invested funds from FRRR to build a Volunteer Bank that seeks to harness the skills of locals – from parking attendants, to caterers, and costume makers and all those in between. It is envisioned that the Volunteer Bank will have the capacity and human resources that can be called on for local events, productions, and fundraising.

So, perhaps the ‘great resignation’ is actually less about dissatisfaction, and more about keeping things simple; spending time doing what you love with who you love; investing in yourself; perhaps growing a side hustle; but, above all else, spending time wisely and consciously.

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Amy Crawford

Amy Crawford has an extensive career in complex public policy and its intersection across government and communities.

Amy is the Chief Executive Officer at the Australian Local Government Association (ALGA), representing 537 councils across the nation. Amy holds over 20 years’ experience in the Australian Public Service. She has a deep understanding of federal government policies and structures, with over 10 years’ service in the Department of the Prime Minister and Cabinet and has worked for the federal Minister for Regional Development, Local Government and Territories. Amy has shaped a wide range of policies and programs including regional development, telecommunications, immigration, emergency management, social policy and pandemic preparation.

Amy is a Board Director of Austroads and represents ALGA on the Public Skills Australia Industry Advisory Group, and the Australia-New Zealand Emergency Management Committee. She is also a Board Director for the Canberra Youth Theatre which provides voice for Canberra’s youth through intelligent and challenging theatre.

Amy holds a Bachelor of Laws (honours) and Bachelor of Arts (Media and Communications) from the University of Queensland, is a graduate of the Australian Institute of Company Directors and an alumnus of the Cranlana Centre for Ethical Leadership. Amy was appointed to the FRRR Board in January 2025.

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Kylie Hansen

Kylie brings leadership and management experience from across academic, corporate, not-for-profit, social enterprise and impact investment sectors, having deep dived into a myriad of specialisations and systems. Her six tertiary qualifications are equally as diverse and complimentary, covering commerce, politics, international development, community development, project management and law. Her breadth and depth of experience enables her to draw on a number of disciplines and innovative ways of working and thinking, and she is well recognised as consistently delivering work and services of a high quality.

Kylie uses her strong background in sustainability, governance and impact measurement to support collaborative initiatives across sectors oriented at improving social outcomes, and to support socially conscientious businesses to articulate their social impact. As founder and director at Impact Seed she has been instrumental in developing the impact measurement, evaluation, learning and ESG practice which advises numerous corporates, and is passionate about supporting First Nations empowerment particularly in the context of regional economic development.

Kylie is also a Director of the WA Social Enterprise Council, a member of the B Council (B Lab Australia and New Zealand), and a Governor of the World Wildlife Fund (WWF).

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Hon. John Anderson AC

The Hon. John Anderson AC is a sixth-generation farmer and grazier from NSW, who served in the Australian Parliament from 1989 to 2008.

He was a senior Cabinet minister in the government led by John Howard (1996 to 2005), including six years as Leader of the National Party and Deputy Prime Minister.

In the latter role, Mr Anderson played in important role in FRRR’s history, working closely with Baillieu Myer AC and others on a proposal to establish a philanthropic organisation to benefit rural Australia. The concept was discussed at the National Regional Summit in 1999 and FRRR was established shortly thereafter.

Mr Anderson currently hosts a regular podcast, where he is in conversation with thought-leaders from around the world, and is a regular media commentator.

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Regina Cruickshank

Partnerships Specialist (WA)

Regina supports FRRR as the WA Partnerships Specialist. With over two decades of experience in partnerships and marketing, she has a deep understanding of Western Australia’s social impact landscape. She brings a strong passion for leveraging purpose-built networks to create positive change.

Regina previously worked with Playgroup WA and founded a Health Promotion Charity dedicated to supporting Social Emotional wellbeing for underserved communities. She’s excited about the opportunity to connect with partners and explore ways to make a meaningful difference in WA.

She lives in Perth with her family and enjoys mindful moments of connection to Country, whether on horseback, on foot or underwater.

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Anna Palmer

People and Culture Manager

Based in Central Victoria, Anna is a senior Human Resources, Organisation Development and Industrial Relations professional, with significant private and public sector experience across every facet of people and culture leadership.

Her most recent roles have been with Don KR in Castlemaine and Mount Alexander Shire Council. She has also held senior HR roles with Victoria Legal Aid and the TAC among many others.

From Mildura originally, Anna has postgraduate qualifications in Change Management and a Masters in Organisation Dynamics.

Anna is currently completing a Bachelor of Fine Arts to balance her creative pursuits and work as an HR professional.

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Philippa Twaddle

Management Accountant

Carolyn joined the FRRR team in March 2017, and is responsible for providing executive support to the CEO, effective coordination of the FRRR office and general administrative support to the management team. A key responsibility is supporting the administration of FRRR’s Donation Account Services.

She has over fifteen years’ experience working in local government in the Tourism and Arts Sector, Civic and Event Management and Community engagement.

Carolyn has a Bachelor of Arts in Librarianship, majoring in psychology, and grew up on farming communities in Cohuna and Echuca and currently lives in Bendigo.