Remote laundries building strong remote communities

Community Stories, 10 November 2022

Yarralin Country

Can you imagine not being able to access a washing machine regularly? Sadly, that’s the reality for many people living in remote First Nation’s communities. Seven out of ten Aboriginal children living in these remote communities will contract scabies before their first birthday. Community homes are overcrowded, 59% do not have washing machines and only 38% of people living in communities wash their clothing and bed linen. This is largely because of a lack of access to power and a regular supply of detergent.

In addition to the health benefits, ready access to clean clothes removes barriers to job and school attendance, encourages community social inclusion and provides an enhanced sense of self pride and purpose.

The North Australian Aboriginal Charitable Trust (NAACT) is the charitable arm of Aboriginal Investment Group (AIG), a registered charity and a genuine not-for-profit entity. NAACT is dedicated to the improvement and regeneration of remote Aboriginal communities and the creation of sustainable employment opportunities for Aboriginal people.

NAACT’s goal is to provide every Aboriginal person the opportunity to have clean clothes and a disease-free home.

That’s where the Remote Laundries Project comes in. It delivers fully automated, custom-built, commercial standard, fit-for-purpose laundries in remote Northern Territory Aboriginal community locations. The washing and drying cycles are provided at no cost, with detergent and chemical grade sanitiser automatically injected into the wash-cycle. Each laundry program site generates five sustainable meaningful positions, is 100% locally staffed and operates 38 hours per week across six days. The laundries allow every sector of the community to access clothes and bedding washing facilities, which increases quality of life by breaking community cycles of disease and sickness common in remote Aboriginal communities. This delivers clear tangible health, social and economic benefits.

It’s an innovative business model – a social enterprise – driven by Aboriginal people. Robust community consultation gives voice to those who will benefit from the project including Traditional Owners. AIG works in conjunction with the relevant on-site Aboriginal Corporation and is directed by this collaboration with Traditional Owners for all significant decisions about development and delivery.

While the majority of this project, valued at $742,000, comes from the Aboriginals Benefit Account, NAACT originally approached FRRR for a grant of $10,000 to go toward the cost of the machines. However, COVID delayed the whole project, including the release of other funding. The project managers and community representatives were keen to ensure that the machines were ready to go when restrictions lifted and other funding was released. The grant was funded, thanks to the support of the Tim Fairfax Family Foundation, through the Strengthening Rural Communities program. NAACT applied for a variation of the original grant agreement, which allowed them to use the grant as a deposit to purchase the washing machine in advance of the Yarralin Remote Laundries Project’s commencement.

In their grant acquittal, Brittany Ciupka, Project Officer, said that FRRR was exceptional, quick to respond and flexible.

“We greatly appreciate FRRR allowing us to secure the machines while we finalised ABA negotiations. This will save large amounts of lead time as the machines ship from the USA. We are excited to forge ahead as soon as ABA gives us the green light and we will keep FRRR in the loop with project updates.”

While the laundry in Yarralin is not yet operational, there are four similar laundries already operating successfully in other remote communities, so FRRR looks forward to continuing to monitor the impact of this this innovative project. It should not only reduce disease but create jobs and income, leading Indigenous people to self-reliance. This in turn will lead to a more engaged, participating community and a stronger sense of place.

For more inspiring stories like this, head to our FY 2021/22 Annual Review.

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Amy Crawford

Amy Crawford has an extensive career in complex public policy and its intersection across government and communities.

Amy is the Chief Executive Officer at the Australian Local Government Association (ALGA), representing 537 councils across the nation. Amy holds over 20 years’ experience in the Australian Public Service. She has a deep understanding of federal government policies and structures, with over 10 years’ service in the Department of the Prime Minister and Cabinet and has worked for the federal Minister for Regional Development, Local Government and Territories. Amy has shaped a wide range of policies and programs including regional development, telecommunications, immigration, emergency management, social policy and pandemic preparation.

Amy is a Board Director of Austroads and represents ALGA on the Public Skills Australia Industry Advisory Group, and the Australia-New Zealand Emergency Management Committee. She is also a Board Director for the Canberra Youth Theatre which provides voice for Canberra’s youth through intelligent and challenging theatre.

Amy holds a Bachelor of Laws (honours) and Bachelor of Arts (Media and Communications) from the University of Queensland, is a graduate of the Australian Institute of Company Directors and an alumnus of the Cranlana Centre for Ethical Leadership. Amy was appointed to the FRRR Board in January 2025.

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Kylie Hansen

Kylie brings leadership and management experience from across academic, corporate, not-for-profit, social enterprise and impact investment sectors, having deep dived into a myriad of specialisations and systems. Her six tertiary qualifications are equally as diverse and complimentary, covering commerce, politics, international development, community development, project management and law. Her breadth and depth of experience enables her to draw on a number of disciplines and innovative ways of working and thinking, and she is well recognised as consistently delivering work and services of a high quality.

Kylie uses her strong background in sustainability, governance and impact measurement to support collaborative initiatives across sectors oriented at improving social outcomes, and to support socially conscientious businesses to articulate their social impact. As founder and director at Impact Seed she has been instrumental in developing the impact measurement, evaluation, learning and ESG practice which advises numerous corporates, and is passionate about supporting First Nations empowerment particularly in the context of regional economic development.

Kylie is also a Director of the WA Social Enterprise Council, a member of the B Council (B Lab Australia and New Zealand), and a Governor of the World Wildlife Fund (WWF).

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Hon. John Anderson AC

The Hon. John Anderson AC is a sixth-generation farmer and grazier from NSW, who served in the Australian Parliament from 1989 to 2008.

He was a senior Cabinet minister in the government led by John Howard (1996 to 2005), including six years as Leader of the National Party and Deputy Prime Minister.

In the latter role, Mr Anderson played in important role in FRRR’s history, working closely with Baillieu Myer AC and others on a proposal to establish a philanthropic organisation to benefit rural Australia. The concept was discussed at the National Regional Summit in 1999 and FRRR was established shortly thereafter.

Mr Anderson currently hosts a regular podcast, where he is in conversation with thought-leaders from around the world, and is a regular media commentator.

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Regina Cruickshank

Partnerships Specialist (WA)

Regina supports FRRR as the WA Partnerships Specialist. With over two decades of experience in partnerships and marketing, she has a deep understanding of Western Australia’s social impact landscape. She brings a strong passion for leveraging purpose-built networks to create positive change.

Regina previously worked with Playgroup WA and founded a Health Promotion Charity dedicated to supporting Social Emotional wellbeing for underserved communities. She’s excited about the opportunity to connect with partners and explore ways to make a meaningful difference in WA.

She lives in Perth with her family and enjoys mindful moments of connection to Country, whether on horseback, on foot or underwater.

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Anna Palmer

People and Culture Manager

Based in Central Victoria, Anna is a senior Human Resources, Organisation Development and Industrial Relations professional, with significant private and public sector experience across every facet of people and culture leadership.

Her most recent roles have been with Don KR in Castlemaine and Mount Alexander Shire Council. She has also held senior HR roles with Victoria Legal Aid and the TAC among many others.

From Mildura originally, Anna has postgraduate qualifications in Change Management and a Masters in Organisation Dynamics.

Anna is currently completing a Bachelor of Fine Arts to balance her creative pursuits and work as an HR professional.

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Philippa Twaddle

Management Accountant

Carolyn joined the FRRR team in March 2017, and is responsible for providing executive support to the CEO, effective coordination of the FRRR office and general administrative support to the management team. A key responsibility is supporting the administration of FRRR’s Donation Account Services.

She has over fifteen years’ experience working in local government in the Tourism and Arts Sector, Civic and Event Management and Community engagement.

Carolyn has a Bachelor of Arts in Librarianship, majoring in psychology, and grew up on farming communities in Cohuna and Echuca and currently lives in Bendigo.