Community-driven regional health solutions

Community Stories, 28 September 2022

Health care in rural areas is so often lacking and this scarcity of services, coupled with workforce shortages, means that many chronic health conditions are poorly managed and preventative health programs can be hard to find.

That’s why our Program Coordinator, Jeanice Henderson, was excited to travel to Kerang in northern Victoria last month to learn more about the progress of the innovative Rural Health Matters project.

Funded through an FRRR Enhancing Country Health Outcomes (ECHO) grant in 2020, Northern District Community Health (NDCH) is making good use of their $115,000 grant, funded by Beyond Medical Education. They have employed Emily Wood as Buloke, Loddon and Gannawarra (BLG) Project Coordinator, and are leveraging a truly inspirational health partnership spanning three Local Government Areas and multiple health services. This collaborative placed-based, systems approach is delivering a suite of local initiatives to help improve the current and emerging health needs for BLG Shire residents.

Plans for the original launch of the Rural Health Matters project were thwarted by COVID lockdowns. However, Mandy Hutchinson, CEO of NDCH said the delays meant the August event became a real celebration of what has been achieved so far and what is to come; a chance to share and applaud the amazing work and local partnerships that are starting to shift the dial on local health outcomes.

It was easy to see from the original grant application that a lot of the hard work had already been done. The BLG Local Health Community Services had researched and created the ambitious BLG Health Needs implementation plan, and made a solid start on various projects.

The FRRR ECHO grant is helping them to take this to the next level. Emily has been tasked with mapping the current health service provision across the three Shires and identifying the existing gaps and opportunities for further collaboration. She is also responsible for running a community awareness campaign for Heart Health risk factors; developing an allied health community of practice with a focus on chronic disease management and bringing people together for an annual chronic health forum; and working closely with new initiatives such as the Sustainable Rural Health Project.

Emily said that the ECHO grant for the Rural Health Matters (RHM) project has enabled a backbone for additional work to be developed, implemented, or supported and promoted across the BLG region.

“Alongside the identified KPI’s of the RHM project, there has been the opportunity to continue facilitation of an existing Chronic Disease Management: Community of Practice (COP) for allied health professionals and nurses which had previously had facilitation funding for 12 months through Murray PHN. This role enabled not only the continuation of the COP but also allowed me to act as a conduit between the systems level planning and the on the ground experience and feedback of the allied health staff – as was the case with the Murray PHN Sustainable Rural Health project.

“I have also been able to support the application for the Smoking Research Project, which has since been funded by the Department of Health. Currently the RHM project is also supporting the facilitation of a reference group for the Smoking Research Project and the development of an EOI for the position.

“Alongside this work, the RHM project has enabled me to participate in a range of BLG network meetings involving Community Health and Health Promotion – ensuring alignment of work and priorities where possible but also avoiding duplication. I’ve also been able to support and work closely with the Murray PHN Sustainable Rural Health Project, the AgriSafe Clinics at NDCH and both the MoveIT! Project and the Healthy Heart of Victoria project in Loddon.

“Lastly, it cannot be overlooked that the meetings of the BLG for the RHM project oversight also facilitated COVID coordination and support between local health services through sharing of learnings, experiences and challenges during meetings. The ongoing opportunity for the health services across the BLG region to discuss COVID at these meetings has not only strengthened relationships but created partnerships and pathways for support that will continue to benefit the BLG community.”

Jeanice said, “It was really heart-warming to see and feel the incredible level of genuine enthusiasm and commitment in the room on the day. The depth and breadth of collaboration between the groups represented at the event was amazing, but so too their willingness to seek greater collaboration with others. It was also inspirational and affirming to hear how the ECHO grant has triggered further investment.“

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Amy Crawford

Amy Crawford has an extensive career in complex public policy and its intersection across government and communities.

Amy is the Chief Executive Officer at the Australian Local Government Association (ALGA), representing 537 councils across the nation. Amy holds over 20 years’ experience in the Australian Public Service. She has a deep understanding of federal government policies and structures, with over 10 years’ service in the Department of the Prime Minister and Cabinet and has worked for the federal Minister for Regional Development, Local Government and Territories. Amy has shaped a wide range of policies and programs including regional development, telecommunications, immigration, emergency management, social policy and pandemic preparation.

Amy is a Board Director of Austroads and represents ALGA on the Public Skills Australia Industry Advisory Group, and the Australia-New Zealand Emergency Management Committee. She is also a Board Director for the Canberra Youth Theatre which provides voice for Canberra’s youth through intelligent and challenging theatre.

Amy holds a Bachelor of Laws (honours) and Bachelor of Arts (Media and Communications) from the University of Queensland, is a graduate of the Australian Institute of Company Directors and an alumnus of the Cranlana Centre for Ethical Leadership. Amy was appointed to the FRRR Board in January 2025.

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Kylie Hansen

Kylie brings leadership and management experience from across academic, corporate, not-for-profit, social enterprise and impact investment sectors, having deep dived into a myriad of specialisations and systems. Her six tertiary qualifications are equally as diverse and complimentary, covering commerce, politics, international development, community development, project management and law. Her breadth and depth of experience enables her to draw on a number of disciplines and innovative ways of working and thinking, and she is well recognised as consistently delivering work and services of a high quality.

Kylie uses her strong background in sustainability, governance and impact measurement to support collaborative initiatives across sectors oriented at improving social outcomes, and to support socially conscientious businesses to articulate their social impact. As founder and director at Impact Seed she has been instrumental in developing the impact measurement, evaluation, learning and ESG practice which advises numerous corporates, and is passionate about supporting First Nations empowerment particularly in the context of regional economic development.

Kylie is also a Director of the WA Social Enterprise Council, a member of the B Council (B Lab Australia and New Zealand), and a Governor of the World Wildlife Fund (WWF).

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Hon. John Anderson AC

The Hon. John Anderson AC is a sixth-generation farmer and grazier from NSW, who served in the Australian Parliament from 1989 to 2008.

He was a senior Cabinet minister in the government led by John Howard (1996 to 2005), including six years as Leader of the National Party and Deputy Prime Minister.

In the latter role, Mr Anderson played in important role in FRRR’s history, working closely with Baillieu Myer AC and others on a proposal to establish a philanthropic organisation to benefit rural Australia. The concept was discussed at the National Regional Summit in 1999 and FRRR was established shortly thereafter.

Mr Anderson currently hosts a regular podcast, where he is in conversation with thought-leaders from around the world, and is a regular media commentator.

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Regina Cruickshank

Partnerships Specialist (WA)

Regina supports FRRR as the WA Partnerships Specialist. With over two decades of experience in partnerships and marketing, she has a deep understanding of Western Australia’s social impact landscape. She brings a strong passion for leveraging purpose-built networks to create positive change.

Regina previously worked with Playgroup WA and founded a Health Promotion Charity dedicated to supporting Social Emotional wellbeing for underserved communities. She’s excited about the opportunity to connect with partners and explore ways to make a meaningful difference in WA.

She lives in Perth with her family and enjoys mindful moments of connection to Country, whether on horseback, on foot or underwater.

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Anna Palmer

People and Culture Manager

Based in Central Victoria, Anna is a senior Human Resources, Organisation Development and Industrial Relations professional, with significant private and public sector experience across every facet of people and culture leadership.

Her most recent roles have been with Don KR in Castlemaine and Mount Alexander Shire Council. She has also held senior HR roles with Victoria Legal Aid and the TAC among many others.

From Mildura originally, Anna has postgraduate qualifications in Change Management and a Masters in Organisation Dynamics.

Anna is currently completing a Bachelor of Fine Arts to balance her creative pursuits and work as an HR professional.

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Philippa Twaddle

Management Accountant

Carolyn joined the FRRR team in March 2017, and is responsible for providing executive support to the CEO, effective coordination of the FRRR office and general administrative support to the management team. A key responsibility is supporting the administration of FRRR’s Donation Account Services.

She has over fifteen years’ experience working in local government in the Tourism and Arts Sector, Civic and Event Management and Community engagement.

Carolyn has a Bachelor of Arts in Librarianship, majoring in psychology, and grew up on farming communities in Cohuna and Echuca and currently lives in Bendigo.