Resilient Educators Program

Community Stories, 10 November 2022

Eastern Arrernte Country

Ltyentye Apurte Catholic School (LACS) is one of the most successful remote Aboriginal schools in central Australia and the NT. It is the only school serving the 600-strong community of Ltyentye Apurte (pronounced ‘L-Ginga Porter’, which means ‘clump of beefwood trees’ in the Arrernte language) or Santa Teresa. A number of the facilities at LACS are communal, notably the library and computers. The community is 83 km south east of Alice Springs in semi-desert country. Temperatures are extreme, ranging from -1 to 45 degrees but there is year-round access via an unsealed road.

The local Arrernte people are bilingual and speak Eastern Arrernte and English (which is often their second or third language). The Arrernte language and cultural program is a key part of the curriculum at LACS.

In Santa Teresa, extreme socio-economic disadvantage is the norm, with residents and the school facing many challenges, notably extremely poor housing and health, high unemployment with minimal employment opportunities, adults suffering from poor mental health and a high number of students suffering from intergenerational trauma. Remote schools in general have a major issue with teacher retention due to the complex challenges of students and their families. The average stay of a teacher in NT schools is 7 months and 9 months in catholic schools. Existing senior staff frequently work 80 hour weeks regularly wearing multiple hats in part due to a lack of teachers.

According to the Principal at the time, to a great extent, the future of Santa Teresa depends on the school providing the optimum best education for Santa Teresa youth – “To make the remote community of Santa Teresa strong, we must make its school strong.”

There are currently 126 students on roll, from Pre-School to Year 11. They are all Indigenous and bilingual. Most of the teachers at LACS are non-Indigenous and come with a range of experience from mainstream education. The school is also a major employer of the local Arrernte people, with approximately 60% of Indigenous staff filling a multitude of critical support roles. Teachers work as members of a team in partnership with local Indigenous people and Arrernte assistant teachers and tutors.

Isolation and the challenges of living and working in a community context mean that staff need all the support they can get, in terms of building resilience. Ongoing change is the norm, with the last two years (2020/21) seeing significant change and uncertainty. There is often a significant turnover of new staff, which presents additional challenges to building trust and resilient community.

The impacts of these factors are significant, including very high levels of stress, distraction from the mission of educating students, lower engagement, uncertainty about the future, change fatigue, staff burnout, talent loss and lower trust in leaders.

To try to address this, the then Principal knew they needed to help teachers and staff build resilience, sustainable high performance and change agility. They used a $10,000 grant from FRRR, through the Strengthening Rural Communities program, funded by the Tim Fairfax Family Foundation, to run the Resilience Educators Program (REP).

The REP began with all teachers completing a Resilience Diagnostic, prior to a two-day workshop. The Diagnostic measured individual resilience in areas such as emotional regulation, self-confidence, compassion, exercise, sleep and nutrition. Staff then participated in a two-day workshop, facilitated by Paul Salmon, called “Thriving Through Change and Challenge”. Each staff member created three goals to help improve their resilience and the option of having an accountability buddy or sessions with a resilience coach to support them in reaching their goals.

After the workshop, the teachers were given access to an app, which provided a detailed resilience report and materials to develop new skills. They also committed to participating in a range of activities as groups of staff and the whole staff community, such as an evening walking group, weekend trips away and a regular BBQ breakfast. This was followed up with a visit from the Resilience coach, which led to three shared goals being created.

Despite challenges in rolling this out due to the pandemic and its subsequent impacts, staff collaborated to implement wellbeing activities based on their learnings from the workshops and the ongoing use of the Resilience App. They continue to come together as a community to support one another in challenging times.

The outcome has been an improvement on the health and wellbeing of the whole community.

“All staff became more aware of the importance of resilience and the necessity to plan for how to manage stress and cope with the added burden of the pandemic. There is also a greater understanding by leadership of the necessity to prioritise staff wellbeing through strategic planning using an integrated holistic approach.

“It has become part of our school culture for staff to check in with each other on how they are travelling, especially concerning sleep, exercise and levels of stress. It is now becoming part of our meetings to start with a partner check in or short meditation activity. We introduced a new wellbeing curriculum program, MindUp for Life, which not only teaches the knowledge and skills children need to regulate their stress and emotion but also supports teachers in building positive relationships with students and the broader community.

“There is a more holistic focus on wellbeing and resilience with an area created in the staffroom where staff relax and do mindful colouring. Plus, there are opportunities for staff to publicly acknowledge and show gratitude for effort, and pampering products for staff in our rest rooms,” said Pamela Brown, Acting Principal.

For more inspiring stories like this, head to our FY 2021/22 Annual Review.

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Amy Crawford

Amy Crawford has an extensive career in complex public policy and its intersection across government and communities.

Amy is the Chief Executive Officer at the Australian Local Government Association (ALGA), representing 537 councils across the nation. Amy holds over 20 years’ experience in the Australian Public Service. She has a deep understanding of federal government policies and structures, with over 10 years’ service in the Department of the Prime Minister and Cabinet and has worked for the federal Minister for Regional Development, Local Government and Territories. Amy has shaped a wide range of policies and programs including regional development, telecommunications, immigration, emergency management, social policy and pandemic preparation.

Amy is a Board Director of Austroads and represents ALGA on the Public Skills Australia Industry Advisory Group, and the Australia-New Zealand Emergency Management Committee. She is also a Board Director for the Canberra Youth Theatre which provides voice for Canberra’s youth through intelligent and challenging theatre.

Amy holds a Bachelor of Laws (honours) and Bachelor of Arts (Media and Communications) from the University of Queensland, is a graduate of the Australian Institute of Company Directors and an alumnus of the Cranlana Centre for Ethical Leadership. Amy was appointed to the FRRR Board in January 2025.

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Kylie Hansen

Kylie brings leadership and management experience from across academic, corporate, not-for-profit, social enterprise and impact investment sectors, having deep dived into a myriad of specialisations and systems. Her six tertiary qualifications are equally as diverse and complimentary, covering commerce, politics, international development, community development, project management and law. Her breadth and depth of experience enables her to draw on a number of disciplines and innovative ways of working and thinking, and she is well recognised as consistently delivering work and services of a high quality.

Kylie uses her strong background in sustainability, governance and impact measurement to support collaborative initiatives across sectors oriented at improving social outcomes, and to support socially conscientious businesses to articulate their social impact. As founder and director at Impact Seed she has been instrumental in developing the impact measurement, evaluation, learning and ESG practice which advises numerous corporates, and is passionate about supporting First Nations empowerment particularly in the context of regional economic development.

Kylie is also a Director of the WA Social Enterprise Council, a member of the B Council (B Lab Australia and New Zealand), and a Governor of the World Wildlife Fund (WWF).

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Hon. John Anderson AC

The Hon. John Anderson AC is a sixth-generation farmer and grazier from NSW, who served in the Australian Parliament from 1989 to 2008.

He was a senior Cabinet minister in the government led by John Howard (1996 to 2005), including six years as Leader of the National Party and Deputy Prime Minister.

In the latter role, Mr Anderson played in important role in FRRR’s history, working closely with Baillieu Myer AC and others on a proposal to establish a philanthropic organisation to benefit rural Australia. The concept was discussed at the National Regional Summit in 1999 and FRRR was established shortly thereafter.

Mr Anderson currently hosts a regular podcast, where he is in conversation with thought-leaders from around the world, and is a regular media commentator.

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Regina Cruickshank

Partnerships Specialist (WA)

Regina supports FRRR as the WA Partnerships Specialist. With over two decades of experience in partnerships and marketing, she has a deep understanding of Western Australia’s social impact landscape. She brings a strong passion for leveraging purpose-built networks to create positive change.

Regina previously worked with Playgroup WA and founded a Health Promotion Charity dedicated to supporting Social Emotional wellbeing for underserved communities. She’s excited about the opportunity to connect with partners and explore ways to make a meaningful difference in WA.

She lives in Perth with her family and enjoys mindful moments of connection to Country, whether on horseback, on foot or underwater.

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Anna Palmer

People and Culture Manager

Based in Central Victoria, Anna is a senior Human Resources, Organisation Development and Industrial Relations professional, with significant private and public sector experience across every facet of people and culture leadership.

Her most recent roles have been with Don KR in Castlemaine and Mount Alexander Shire Council. She has also held senior HR roles with Victoria Legal Aid and the TAC among many others.

From Mildura originally, Anna has postgraduate qualifications in Change Management and a Masters in Organisation Dynamics.

Anna is currently completing a Bachelor of Fine Arts to balance her creative pursuits and work as an HR professional.

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Philippa Twaddle

Management Accountant

Carolyn joined the FRRR team in March 2017, and is responsible for providing executive support to the CEO, effective coordination of the FRRR office and general administrative support to the management team. A key responsibility is supporting the administration of FRRR’s Donation Account Services.

She has over fifteen years’ experience working in local government in the Tourism and Arts Sector, Civic and Event Management and Community engagement.

Carolyn has a Bachelor of Arts in Librarianship, majoring in psychology, and grew up on farming communities in Cohuna and Echuca and currently lives in Bendigo.