Winter Care Packages for those in need

Community Stories, 31 May 2023

Our thanks to United Care Glenelg for sharing this impactful story with us, made possible in part by a $5,000 Strengthening Rural Communities grant awarded in 2022, funded by the Ian Rollo Currie Estate Foundation.

With the cold weather well and truly settling in, the cost of living and energy costs skyrocket; many older residents are left to choose between eating or heating. For some, it can also be the loneliest and most isolating time of the year.

As a response, United Way Glenelg delivered much-needed Winter Care Packages to make residents feel valued as community members.

An essential part of ageing successfully is having enough energy for cooking, heating, cooling, cleaning, and leisure activities.

Nicole Carr, Executive Officer United Way Glenelg said agencies, when conducting home visits, often find residents rarely putting the heating on, choosing instead to sit in a cold room due to increasing costs, said Ms Carr.

Recent research said many older people will avoid using heating – risking their health and well-being to reduce costs.

“We are working very closely with local agencies to ensure we are identifying and reaching those most vulnerable and in need.”

“Being able to meet living costs helps prevent ill health or premature death, manage illness and chronic disease, sustain social relationships, and support positive mental health,” Ms Carr explained.

Delivery of the Care Packages helps in some small way to improve morale and alleviate some of the stresses associated with winter.

Assembled by the Standing Tall group at Heywood & District Secondary College, the students and their mentors, packed 200 boxes with an assortment of non-perishable food and personal care items, a food voucher for purchasing perishable items such as meat, fruit and vegetables, an activity, reading material, a special treat and a personal note from Merino Consolidated Primary School.

“We’re thrilled to include for the first time, a meal voucher. Valued at $20, the voucher enables the resident to go to one of five Hotels in the Glenelg Shire and share a meal with a family member or friend.”

“We approached All Saints Outreach with the proposal to sponsor the meal vouchers and they jumped at the opportunity to help!”

Another special item was the inclusion of homemade knitted blankets, hats and scarves with Julia Street Creative Space and generous local knitters jumping at the opportunity to contribute.

“We’ve been overwhelmed by the generosity. So much so we’ve started collecting for next year’s packages.”

The campaign for funding the Winter Care packages began early in March when people were encouraged to “turn off the heat,” creating a lived experience albeit for a short period and generating an understanding of the struggles facing many living in the Glenelg Shire.

Ms Carr said it takes a collaborative approach to support a community.

United Way Glenelg tipped in $10,000 from its Lewis Court Fund to match donations made by individuals.

“We also sought out grants from philanthropic organisations and were pleased to receive generous contributions from FRRR, The Ian Rollo Currie Estate Foundation, All Saints Outreach and Wannon Water.”

From anecdotal evidence, by the way of the messages of gratitude from the many letters, phone calls and cards received, we know the packages are greatly appreciated in supporting older people with basic needs, preventing them from disconnecting from the community and making them feel valued.

Sandra, an 84-year-old widow said the package was a lovely surprise:

“It was very much appreciated. All useful and thoughtful goodies. And the blanket is a huge plus. I am having an operation on my hand tomorrow so the Readers Digest books will be easy to hold. The vouchers will be used. Thanks to each member.”

And Joan from Casterton said, “it’s lovely to know we are still thought of as we get older.”

“This is our small part, but we are relying on the entire community to look out for one another.  Look out for your neighbours, your relatives and friends, anyone that needs a helping hand,” Ms Carr explained.

“These packages will make Winter a little more bearable.”

Recipients were identified through United Way Glenelg Agency partners including Glenelg Shire Council Aged and Disability unit, Portland District Health Palliative Care and District Nursing units, Portland District Health Telecare, Dhauwurd Wurrung Elderly & Community Health Service Inc, Winda Mara, Dartmoor Bush Nursing Centre, Merino Bush Nursing Centre, Casterton Memorial Hospital and St Vincent de Pauls.

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Amy Crawford

Amy Crawford has an extensive career in complex public policy and its intersection across government and communities.

Amy is the Chief Executive Officer at the Australian Local Government Association (ALGA), representing 537 councils across the nation. Amy holds over 20 years’ experience in the Australian Public Service. She has a deep understanding of federal government policies and structures, with over 10 years’ service in the Department of the Prime Minister and Cabinet and has worked for the federal Minister for Regional Development, Local Government and Territories. Amy has shaped a wide range of policies and programs including regional development, telecommunications, immigration, emergency management, social policy and pandemic preparation.

Amy is a Board Director of Austroads and represents ALGA on the Public Skills Australia Industry Advisory Group, and the Australia-New Zealand Emergency Management Committee. She is also a Board Director for the Canberra Youth Theatre which provides voice for Canberra’s youth through intelligent and challenging theatre.

Amy holds a Bachelor of Laws (honours) and Bachelor of Arts (Media and Communications) from the University of Queensland, is a graduate of the Australian Institute of Company Directors and an alumnus of the Cranlana Centre for Ethical Leadership. Amy was appointed to the FRRR Board in January 2025.

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Kylie Hansen

Kylie brings leadership and management experience from across academic, corporate, not-for-profit, social enterprise and impact investment sectors, having deep dived into a myriad of specialisations and systems. Her six tertiary qualifications are equally as diverse and complimentary, covering commerce, politics, international development, community development, project management and law. Her breadth and depth of experience enables her to draw on a number of disciplines and innovative ways of working and thinking, and she is well recognised as consistently delivering work and services of a high quality.

Kylie uses her strong background in sustainability, governance and impact measurement to support collaborative initiatives across sectors oriented at improving social outcomes, and to support socially conscientious businesses to articulate their social impact. As founder and director at Impact Seed she has been instrumental in developing the impact measurement, evaluation, learning and ESG practice which advises numerous corporates, and is passionate about supporting First Nations empowerment particularly in the context of regional economic development.

Kylie is also a Director of the WA Social Enterprise Council, a member of the B Council (B Lab Australia and New Zealand), and a Governor of the World Wildlife Fund (WWF).

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Hon. John Anderson AC

The Hon. John Anderson AC is a sixth-generation farmer and grazier from NSW, who served in the Australian Parliament from 1989 to 2008.

He was a senior Cabinet minister in the government led by John Howard (1996 to 2005), including six years as Leader of the National Party and Deputy Prime Minister.

In the latter role, Mr Anderson played in important role in FRRR’s history, working closely with Baillieu Myer AC and others on a proposal to establish a philanthropic organisation to benefit rural Australia. The concept was discussed at the National Regional Summit in 1999 and FRRR was established shortly thereafter.

Mr Anderson currently hosts a regular podcast, where he is in conversation with thought-leaders from around the world, and is a regular media commentator.

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Regina Cruickshank

Partnerships Specialist (WA)

Regina supports FRRR as the WA Partnerships Specialist. With over two decades of experience in partnerships and marketing, she has a deep understanding of Western Australia’s social impact landscape. She brings a strong passion for leveraging purpose-built networks to create positive change.

Regina previously worked with Playgroup WA and founded a Health Promotion Charity dedicated to supporting Social Emotional wellbeing for underserved communities. She’s excited about the opportunity to connect with partners and explore ways to make a meaningful difference in WA.

She lives in Perth with her family and enjoys mindful moments of connection to Country, whether on horseback, on foot or underwater.

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Anna Palmer

People and Culture Manager

Based in Central Victoria, Anna is a senior Human Resources, Organisation Development and Industrial Relations professional, with significant private and public sector experience across every facet of people and culture leadership.

Her most recent roles have been with Don KR in Castlemaine and Mount Alexander Shire Council. She has also held senior HR roles with Victoria Legal Aid and the TAC among many others.

From Mildura originally, Anna has postgraduate qualifications in Change Management and a Masters in Organisation Dynamics.

Anna is currently completing a Bachelor of Fine Arts to balance her creative pursuits and work as an HR professional.

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Philippa Twaddle

Management Accountant

Carolyn joined the FRRR team in March 2017, and is responsible for providing executive support to the CEO, effective coordination of the FRRR office and general administrative support to the management team. A key responsibility is supporting the administration of FRRR’s Donation Account Services.

She has over fifteen years’ experience working in local government in the Tourism and Arts Sector, Civic and Event Management and Community engagement.

Carolyn has a Bachelor of Arts in Librarianship, majoring in psychology, and grew up on farming communities in Cohuna and Echuca and currently lives in Bendigo.