Boosting connections at a Community House

Community Stories, eNews, 26 October 2023

New Norfolk, a pretty town on the banks of the Derwent River and Tasmania’s third oldest settlement, is home to a significant number of community members vulnerable due to age, socio-economic impacts and existing physical and mental health issues. The Derwent Community House provides a welcoming space for the New Norfolk community, servicing a catchment of over 5,000 people in an otherwise under-served region of Tasmania. The House offers access to training, educational & employment pathways, and programs to connect and support vulnerable community members.

The DVCH moved into the old kindergarten site in 2017, receiving state government funding to renovate the facility, although a lack of space has restricted the delivery of activities and services. The Community House identified a shower facility and outdoor activity spaces as the highest priorities to further improve the facility’s functionality.

A $10,000 Strengthening Rural Communities (SRC) grant supported by the Sidney Myer Fund, matched funds raised by the Community House to enable the new outdoor deck and shower room to be created. The building has been transformed into a thriving community hub and the enhanced facilities have been eagerly embraced by local community members. The outdoor deck is a popular space for meetings, activities and gatherings, fostering opportunities for greater community connection. The accessible shower facility supports community members who may lack access to shower facilities or hot water.

The House co-coordinator, Dianne Booth emphasised the importance of the accessible shower facilities. “Some Community members do not have access to shower facilities for a number of reasons, often as a result of homelessness and/or the inability to meet the cost of services such as electricity.  Not having access to a shower has far reaching impacts, not only on a person’s health, but on their mental wellbeing. It also has a major impact upon a person’s ability and/or willingness to participate in activities, even within their own social and family circles, let alone within the wider community.“

These improvements have boosted the Community House’s ability to address the diverse needs of the community and improve health and wellbeing. 

Dianne said the project “has gone a long way towards achieving our goal of providing our community with opportunities to feel connected, included and respected. Some people express that they simply feel more comfortable in an outdoor setting, but due to factors such as weather, personal health & mobility issues, this is not always practical without modified spaces to gather. 

“Having a modified outdoor space also provides us with an opportunity to address our forward planning to include an outdoor kitchen facility to provide even more scope for community engagement.”

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Amy Crawford

Amy Crawford has an extensive career in complex public policy and its intersection across government and communities.

Amy is the Chief Executive Officer at the Australian Local Government Association (ALGA), representing 537 councils across the nation. Amy holds over 20 years’ experience in the Australian Public Service. She has a deep understanding of federal government policies and structures, with over 10 years’ service in the Department of the Prime Minister and Cabinet and has worked for the federal Minister for Regional Development, Local Government and Territories. Amy has shaped a wide range of policies and programs including regional development, telecommunications, immigration, emergency management, social policy and pandemic preparation.

Amy is a Board Director of Austroads and represents ALGA on the Public Skills Australia Industry Advisory Group, and the Australia-New Zealand Emergency Management Committee. She is also a Board Director for the Canberra Youth Theatre which provides voice for Canberra’s youth through intelligent and challenging theatre.

Amy holds a Bachelor of Laws (honours) and Bachelor of Arts (Media and Communications) from the University of Queensland, is a graduate of the Australian Institute of Company Directors and an alumnus of the Cranlana Centre for Ethical Leadership. Amy was appointed to the FRRR Board in January 2025.

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Kylie Hansen

Kylie brings leadership and management experience from across academic, corporate, not-for-profit, social enterprise and impact investment sectors, having deep dived into a myriad of specialisations and systems. Her six tertiary qualifications are equally as diverse and complimentary, covering commerce, politics, international development, community development, project management and law. Her breadth and depth of experience enables her to draw on a number of disciplines and innovative ways of working and thinking, and she is well recognised as consistently delivering work and services of a high quality.

Kylie uses her strong background in sustainability, governance and impact measurement to support collaborative initiatives across sectors oriented at improving social outcomes, and to support socially conscientious businesses to articulate their social impact. As founder and director at Impact Seed she has been instrumental in developing the impact measurement, evaluation, learning and ESG practice which advises numerous corporates, and is passionate about supporting First Nations empowerment particularly in the context of regional economic development.

Kylie is also a Director of the WA Social Enterprise Council, a member of the B Council (B Lab Australia and New Zealand), and a Governor of the World Wildlife Fund (WWF).

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Hon. John Anderson AC

The Hon. John Anderson AC is a sixth-generation farmer and grazier from NSW, who served in the Australian Parliament from 1989 to 2008.

He was a senior Cabinet minister in the government led by John Howard (1996 to 2005), including six years as Leader of the National Party and Deputy Prime Minister.

In the latter role, Mr Anderson played in important role in FRRR’s history, working closely with Baillieu Myer AC and others on a proposal to establish a philanthropic organisation to benefit rural Australia. The concept was discussed at the National Regional Summit in 1999 and FRRR was established shortly thereafter.

Mr Anderson currently hosts a regular podcast, where he is in conversation with thought-leaders from around the world, and is a regular media commentator.

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Regina Cruickshank

Partnerships Specialist (WA)

Regina supports FRRR as the WA Partnerships Specialist. With over two decades of experience in partnerships and marketing, she has a deep understanding of Western Australia’s social impact landscape. She brings a strong passion for leveraging purpose-built networks to create positive change.

Regina previously worked with Playgroup WA and founded a Health Promotion Charity dedicated to supporting Social Emotional wellbeing for underserved communities. She’s excited about the opportunity to connect with partners and explore ways to make a meaningful difference in WA.

She lives in Perth with her family and enjoys mindful moments of connection to Country, whether on horseback, on foot or underwater.

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Anna Palmer

People and Culture Manager

Based in Central Victoria, Anna is a senior Human Resources, Organisation Development and Industrial Relations professional, with significant private and public sector experience across every facet of people and culture leadership.

Her most recent roles have been with Don KR in Castlemaine and Mount Alexander Shire Council. She has also held senior HR roles with Victoria Legal Aid and the TAC among many others.

From Mildura originally, Anna has postgraduate qualifications in Change Management and a Masters in Organisation Dynamics.

Anna is currently completing a Bachelor of Fine Arts to balance her creative pursuits and work as an HR professional.

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Philippa Twaddle

Management Accountant

Carolyn joined the FRRR team in March 2017, and is responsible for providing executive support to the CEO, effective coordination of the FRRR office and general administrative support to the management team. A key responsibility is supporting the administration of FRRR’s Donation Account Services.

She has over fifteen years’ experience working in local government in the Tourism and Arts Sector, Civic and Event Management and Community engagement.

Carolyn has a Bachelor of Arts in Librarianship, majoring in psychology, and grew up on farming communities in Cohuna and Echuca and currently lives in Bendigo.