Report confirms NFPs far stronger five years on

Media Releases, 5 December 2024


Positive impact of place-based capacity-building pilot program in rural NSW

The significant impacts and lessons of a five-year pilot program aimed at building collective not-for-profit (NFP) sector capability in small rural and regional communities have been revealed in a report recently released by FRRR.

Three aerial images stylised in graphics with words overlayed over the top in a green box saying 'Lessons and impacts from the Investing in Rural Community Futures pilot

Leeton, Junee and Nambucca Valley NFPs participated in the Investing in Rural Community Futures (IRCF) pilot, a partnership between FRRR and the Vincent Fairfax Family Foundation (VFFF), which committed $5 million over five years across the three local government areas, with $1 million in funding available to support each of the three pilot communities.

The IRCF program set out to develop and trial a collaborative model that would work to strengthen local NFPs, so they could better service their communities. Through this co-designed, multi-year program, each community came together to learn, identify strengths and common challenges and then work collaboratively to lift up each organisation for the benefit of broader community.

On-the-ground support from a local facilitator was coupled with a rigorous, regular ‘roadmapping’ process through which local NFPs agreed on gaps and opportunities and prioritised activities. Grants and flexible funding were then available to enable agreed priorities to be actioned.

Running alongside the entire program was an evaluation program, delivered in partnership with Matrix on Board. In November 2024, this robust evaluation process was announced as the winner of the 2024 Social Impact Measurement Network Australia (SIMNA) Awards.

Through this evaluation program, FRRR identified several factors as critical to successful place-based NFP capacity building, including:

  • Investing in people and leadership capability enables fundamental improvements in governance, processes, equipment and systems;
  • Face-to-face support and engagement is essential;
  • A collaborative approach focusses community and guides funding;
  • NFP organisations need to be ready, willing and able to participate actively to extract full value and optimise the investment required to make place-based change; and
  • Building trust and changing habits takes time – a five-year commitment was needed and elevated thinking from immediate needs to strategic capability.

Natalie Egleton, FRRR CEO said the ultimate goal of the program was to help organisations “fit their oxygen masks first”, so they could maintain their critical community work well into the future.

“As we walked alongside these organisations, we saw them grow in confidence, as well as develop strategic partnerships and networks that have led to advocacy efforts to advance local and systemic issues,” Ms Egleton said.

“The evaluation we’ve undertaken confirms that IRCF has been a significant contributing factor to the growing impact of these organisations and the vitality of these communities. Early work indicates that the $5 million investment has leveraged a further $8.7 million across the three communities.

“We have learned that providing flexible support and funding targeted at the capacity and capability of NFPs leads to more collaborative and resilient organisations. We also confirmed that change in not linear, takes time, and is the work of many working together on common goals.

“Or, to put it another way, time, trust and tenacity are essential to a thriving community-led, not-for-profit sector in local communities.

“None of this would have been possible without the willingness of VFFF to work with us – to take a leap of faith on this pilot and to engage with us, and with community groups directly, over the last five years,” Ms Egleton said.

Following its success as a model, the IRCF program has extended to numerous other regions across rural New South Wales and is about to launch in three further communities in Victoria. Click here to read more about the impact of the pilot program.

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Amy Crawford

Amy Crawford has an extensive career in complex public policy and its intersection across government and communities.

Amy is the Chief Executive Officer at the Australian Local Government Association (ALGA), representing 537 councils across the nation. Amy holds over 20 years’ experience in the Australian Public Service. She has a deep understanding of federal government policies and structures, with over 10 years’ service in the Department of the Prime Minister and Cabinet and has worked for the federal Minister for Regional Development, Local Government and Territories. Amy has shaped a wide range of policies and programs including regional development, telecommunications, immigration, emergency management, social policy and pandemic preparation.

Amy is a Board Director of Austroads and represents ALGA on the Public Skills Australia Industry Advisory Group, and the Australia-New Zealand Emergency Management Committee. She is also a Board Director for the Canberra Youth Theatre which provides voice for Canberra’s youth through intelligent and challenging theatre.

Amy holds a Bachelor of Laws (honours) and Bachelor of Arts (Media and Communications) from the University of Queensland, is a graduate of the Australian Institute of Company Directors and an alumnus of the Cranlana Centre for Ethical Leadership. Amy was appointed to the FRRR Board in January 2025.

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Kylie Hansen

Kylie brings leadership and management experience from across academic, corporate, not-for-profit, social enterprise and impact investment sectors, having deep dived into a myriad of specialisations and systems. Her six tertiary qualifications are equally as diverse and complimentary, covering commerce, politics, international development, community development, project management and law. Her breadth and depth of experience enables her to draw on a number of disciplines and innovative ways of working and thinking, and she is well recognised as consistently delivering work and services of a high quality.

Kylie uses her strong background in sustainability, governance and impact measurement to support collaborative initiatives across sectors oriented at improving social outcomes, and to support socially conscientious businesses to articulate their social impact. As founder and director at Impact Seed she has been instrumental in developing the impact measurement, evaluation, learning and ESG practice which advises numerous corporates, and is passionate about supporting First Nations empowerment particularly in the context of regional economic development.

Kylie is also a Director of the WA Social Enterprise Council, a member of the B Council (B Lab Australia and New Zealand), and a Governor of the World Wildlife Fund (WWF).

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Hon. John Anderson AC

The Hon. John Anderson AC is a sixth-generation farmer and grazier from NSW, who served in the Australian Parliament from 1989 to 2008.

He was a senior Cabinet minister in the government led by John Howard (1996 to 2005), including six years as Leader of the National Party and Deputy Prime Minister.

In the latter role, Mr Anderson played in important role in FRRR’s history, working closely with Baillieu Myer AC and others on a proposal to establish a philanthropic organisation to benefit rural Australia. The concept was discussed at the National Regional Summit in 1999 and FRRR was established shortly thereafter.

Mr Anderson currently hosts a regular podcast, where he is in conversation with thought-leaders from around the world, and is a regular media commentator.

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Regina Cruickshank

Partnerships Specialist (WA)

Regina supports FRRR as the WA Partnerships Specialist. With over two decades of experience in partnerships and marketing, she has a deep understanding of Western Australia’s social impact landscape. She brings a strong passion for leveraging purpose-built networks to create positive change.

Regina previously worked with Playgroup WA and founded a Health Promotion Charity dedicated to supporting Social Emotional wellbeing for underserved communities. She’s excited about the opportunity to connect with partners and explore ways to make a meaningful difference in WA.

She lives in Perth with her family and enjoys mindful moments of connection to Country, whether on horseback, on foot or underwater.

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Anna Palmer

People and Culture Manager

Based in Central Victoria, Anna is a senior Human Resources, Organisation Development and Industrial Relations professional, with significant private and public sector experience across every facet of people and culture leadership.

Her most recent roles have been with Don KR in Castlemaine and Mount Alexander Shire Council. She has also held senior HR roles with Victoria Legal Aid and the TAC among many others.

From Mildura originally, Anna has postgraduate qualifications in Change Management and a Masters in Organisation Dynamics.

Anna is currently completing a Bachelor of Fine Arts to balance her creative pursuits and work as an HR professional.

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Philippa Twaddle

Management Accountant

Carolyn joined the FRRR team in March 2017, and is responsible for providing executive support to the CEO, effective coordination of the FRRR office and general administrative support to the management team. A key responsibility is supporting the administration of FRRR’s Donation Account Services.

She has over fifteen years’ experience working in local government in the Tourism and Arts Sector, Civic and Event Management and Community engagement.

Carolyn has a Bachelor of Arts in Librarianship, majoring in psychology, and grew up on farming communities in Cohuna and Echuca and currently lives in Bendigo.